Terms of service

Welcome to Ruvixa. These Terms of Service apply to your use of the Ruvixa website and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms of Service.

Store Information

Ruvixa
139 Flatbush Ave
Brooklyn, NY 11217
United States

Email: support@ruvixa.shop
Phone: +1 607-698-0832

Products and Orders

Ruvixa offers home décor products for customers in the United States.

When you place an order, you agree to provide accurate and complete information required to process and deliver your purchase.

Orders are generally processed within 1–3 business days. Standard delivery generally takes 5–11 business days after processing.

Ruvixa currently ships within the United States only. Standard shipping is free on all orders. Orders may be delivered by USPS, UPS, FedEx, DHL, or another available delivery carrier.

Order Cutoff Time

The daily order cutoff time is 5:00 PM New York time. Orders may be processed according to the applicable processing schedule based on when the order is placed.

Payments and Currency

Prices and transactions are processed in U.S. dollars (USD).

Ruvixa accepts the following payment methods:

• Shop Pay

• Visa

• Mastercard

• American Express

• Diners Club

• Discover

• Apple Pay

• Google Pay

• PayPal Wallet

Returns and Refunds

Returns are accepted within 30 business days, subject to the requirements described in Ruvixa's Return and Refund Policy.

Customers are responsible for return shipping costs.

Refunds for eligible returns are processed within 5–10 business days after the return has been received and reviewed. Approved refunds are issued to the original payment method.

Website Use

You agree to use the Ruvixa website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

You must not use the website to provide false information, attempt unauthorized access, interfere with the website or its services, or engage in activity that may harm Ruvixa or other customers.

Changes to These Terms

Ruvixa may update these Terms of Service when necessary. Any updated version will be made available on this page. Your continued use of the website or purchase of products after an update constitutes acceptance of the revised Terms of Service.

Contact Us

If you have questions about these Terms of Service, please contact Ruvixa:

Email: support@ruvixa.shop
Phone: +1 607-698-0832
Support Hours: 24/7 by email