Privacy policy

Ruvixa respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit or purchase from ruvixa.shop, how we use that information, and how it may be shared.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information necessary to provide our services, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information about products you purchase

  • IP address and information about your device and browser

  • Information you provide when contacting customer support

Payment information is processed through the payment methods and payment providers available at checkout. We use the payment information necessary to process and manage your transaction.

How We Use Your Information

We may use collected information to:

  • Process and fulfill your orders.

  • Arrange delivery and shipping.

  • Communicate with you about your orders.

  • Provide customer support.

  • Respond to questions and requests.

  • Maintain and improve our website and services.

  • Understand how visitors use our website.

  • Send marketing communications where you have permitted us to do so.

  • Help protect our website, customers, and transactions.

Cookies and Similar Technologies

Ruvixa uses cookies and similar technologies on its website. These technologies may be used to support website functionality, checkout, order processing, and shipping-related services.

We also use analytics and advertising technologies, including Google Analytics and the Meta Pixel, to help us understand website activity and improve our services and marketing.

Analytics and Advertising

We use Google Analytics to understand how visitors interact with our website and to help improve the shopping experience.

We also use the Meta Pixel to help measure website activity and the effectiveness of our advertising.

These services may collect information about your device, browser, website activity, and interactions with our website.

Marketing Communications

Ruvixa may use your email address to send marketing communications where permitted.

You may unsubscribe from marketing emails by using the unsubscribe option provided in the applicable email. You may continue to receive necessary service-related communications, such as messages concerning an order you have placed.

How We Share Information

We may share information with service providers when necessary to operate our store and provide services to you. This may include providers involved in:

  • Website and e-commerce operations

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Analytics

  • Advertising and marketing

  • Customer support

We may also disclose information when necessary to comply with applicable legal requirements or to protect our store, customers, or rights.

Payment Information

Ruvixa accepts payment methods including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.

Payments may be processed by the applicable payment provider. Ruvixa uses payment information as necessary to process transactions and provide related services.

Your Information Choices

You may contact Ruvixa to ask about the personal information we hold about you or to request that inaccurate information be corrected.

You may also contact us regarding your marketing preferences or to request that your information be deleted where applicable.

Requests may be subject to information needed to verify the request and to requirements that allow us to retain information necessary for legitimate business, transaction, security, or legal purposes.

Data Security

Ruvixa takes reasonable steps to handle personal information responsibly and to protect it from unauthorized access, misuse, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

Children's Privacy

Ruvixa does not knowingly use its website to collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

Changes to This Privacy Policy

Ruvixa may update this Privacy Policy when our website, services, or information practices change.

Any updated version will be posted on this page with the revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how Ruvixa handles personal information, please contact us:

Ruvixa
139 Flatbush Ave
Brooklyn, NY 11217
United States

Email: support@ruvixa.shop
Phone: +1 607-698-0832

Support: 24/7 by email